1.1 Advertised Prices
Every effort is made to keep prices on this website correct, however errors, omissions and price increases do occur and you will be invoiced at the rate indicated by our stock control computer at time of purchase. We reserve the right to cancel and refund any booking for whatever reason, at our discretion.
1.2 Definition of Adult & Children
Where Adult and Child prices are stipulated separately; an Adult ticket is for a person who does not meet the requirements for purchasing a child ticket. A Child ticket is for anyone 4 – 16 years of age. Children under the age of 4 are free.
1.3 GST (Australian Tax)
All prices advertised for courses and events held at Zaytuna farm include GST tax.
Payment is by Credit card or Debit card through Paypal via our online store. It is also possible to pay by bank transfer, please follow the instructions at checkout. Should you need any assistance with making a payment please contact us: [email protected] or call +61 (0) 475 123 373
As soon as your transaction has taken place you will receive a receipt by email from PayPal with your order and transaction details. Zaytuna Farm will also provide emails to update you on your payment status. Once your payment has cleared you will receive a copy of your tickets. If you encounter any problems receiving emails from Zaytuna Farm and or require an invoice, please contact us.
1.6 Refunds Policy
Sometimes circumstances change and you may be unable to attend a course you have paid for. If so, there are a few options available;
a) If you notify us at least 14 days prior to the course commencement, Zaytuna Farm will refund your course fee but will deduct an administration fee of 30%, deposits are not refundable, OR you can apply the full amount as credit towards a future course.
b) If you notify us less than 14 days prior to the course commencement Zaytuna Farm cannot provide a refund OR you can send someone else in your place.
Zaytuna Farm reserves the right to cancel or discontinue advertised courses and events, if there are an insufficient number of attendees/low attendance or due to unforeseen circumstances. If Zaytuna Farm are unable to proceed with the advertised offer, you will immediately receive a full refund.
All other refunds can take between 7-30 days to process.
Please strongly note, that travel to and from Zaytuna Farm is the attendee’s responsibility. You are encouraged to liase with Zaytuna Farm about numbers of attendees and the potential of course cancellation prior to booking travel. Zaytuna Farm is not responsible for any loss or travel reimbursement, should the course be discontinued.